We accept returns within 30 days of the original purchase date. To initiate a return, please contact us at firstname.lastname@example.org and include your original order number. Once the email is received, reviewed and approved, a return shipping label will be generated and sent to you via email. Please use the label you receive to send your product back to us. Once we receive the item in its original packaging and in unused/undamaged condition, a refund (less return shipping) or an exchange (certain styles excluded) will be issued straight away. Please be sure to use a shipping box when returning an item to prevent damage to the item in transit. No returns or exchanges on sale items.